🔐 Privacy Policy – cameleon.supply

Effective Date: May 28, 2025

At cameleon.supply, protecting your personal and business information is a priority. We are committed to transparency in how we collect, use, and safeguard your data when you use our platform. This Privacy Policy outlines our practices in accordance with applicable Syrian and international standards.

1. Information We Collect

We collect personal and business information directly from you in the following situations:

  • When you create an account on our website

  • When you place an order

  • When you contact us through email, phone, or on-site with our distributors

  • When we verify your business identity using your company code

Types of data we collect may include:

  • Full name

  • Business name (if applicable)

  • Delivery address

  • Email address

  • Phone number

  • Company code

  • Purchase history

  • Communication records

2. How We Use Your Information

We only use your data to provide you with a seamless and secure shopping experience. Your information is used for:

  • Order processing and delivery

  • Business identity verification

  • Customer support and communication

  • Account and order updates

  • Operational improvements (such as inventory management and product relevance)

We do not use your information for unsolicited marketing or advertising.

3. Data Storage and Retention

Your data is securely stored on our servers with restricted access. We retain your information as long as your account is active or as needed to comply with legal obligations and resolve disputes.

4. Data Sharing and Disclosure

We take your privacy seriously. Your information is never sold or rented to third parties.

We only share your data in the following cases:

  • With internal team members and authorized distributors for order processing and delivery coordination

  • If required by law enforcement or legal proceedings under Syrian jurisdiction

  • For fraud prevention or to enforce our platform’s terms

5. Payment and Financial Information

As of now, cameleon.supply does not process online payments. All transactions are handled via:

  • Cash on delivery (COD)

  • Prepaid cash (in hand)

We do not store or request credit/debit card information or bank details at this time.

6. Cookies and Analytics

We do not currently use tracking cookies or third-party analytics tools. Your browsing activity is not monitored or profiled.

7. Your Rights

As a user, you have the right to:

  • Access and review your personal information

  • Request correction or deletion of inaccurate data

  • Close your account at any time by contacting our support team

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

This includes:

  • Role-based access control

  • Regular system updates

  • Manual order reviews and identity checks

9. Contact Us

f you have any questions, concerns, or requests related to your privacy or this policy, please don’t hesitate to contact us:

📧 Email: info@cameleon.supply
📍 Address: Qudsaya Suburb, Al-Jazeera B1, Part 5/1, Nuclear Medicine Building
📞 Phone: +963 947668844